VALS welcomes complaints, compliments and suggestions about the service you received. Your feedback helps us to improve the way we work with you and assists us to continually improve our services

Complaints can be contributed to VALS using this feedback form, we welcome the opportunity to address your concerns internally. Or you can make a complaint via the Victorian Legal Service Board + Commissioner by calling 1300 796 344 or via this link   How to lodge a complaint | VLSBC.